Stamps.com: Customer Support: Misprinted Postage Request Form

Customer Support: Misprinted Postage Request Form

Enter your Account Information Tip

Enter the details of your PC Postage Refund Request Tip

Click the “Create Printer Ready Form” button Tip

Print the USPS claim form

Sign and Mail to the address on the form

Full Name

Company Name (Optional)

Mailing Address Line 1

Mailing Address Line 2 (Optional)

City

State

ZIP Code

Email

Telephone

Device ID

Unused PC Postage Indicia Submitted

Internet Postage Misprints - Please list misprints that do not have the same date and postage value on separate lines.

NetStamps Misprints -
Enter the date you printed the NetStamps

Date in Indicia (M/D/YY)	Number of Pieces	Face Value of Each Piece

1.		$



2.		$



3.		$



4.		$



5.		$



6.		$



7.		$



8.		$



9.		$

Refund Requirements

All Postage Types
Stamps.com cannot process refund requests without some form of physical evidence (proof) of every refund item being requested. Photocopies and scans will not be accepted. If you cannot provide physical evidence, a copy of your printed postage history indicating the item in question must accompany your refund request.

If your item has already been processed by the USPS (cancelled, scanned, delivered, etc.), it will not be processed for a refund. To learn more about refunds and fraud, click here.

NetStamps Specific
If you printed a serial number on the wrong sheet, you must include both the sheet with the printing problem as well as the sheet with the intended serial number. The same holds true for individual labels, in the event you were not printing an entire sheet.

If your claim is found to be usable, valid postage (i.e. the barcode is scannable and has printed correctly on the NetStamps labels), your labels will be returned to you for use as valid US postage.



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