Shipping Label FAQs
- What do I do after printing a shipping label on plain 8 ½" x 11" paper?
- Do I need special labels for Shipping?
- How can I track a package that I sent with the Shipping feature?
- What are the differences between Standard Delivery Confirmation™ and Electronic Delivery Confirmation™?
- What is Electronic Signature Confirmation™?
- What is Electronic Signature Confirmation with Waiver?
- What mail classes can I use Shipping for?
- Can I use the Shipping feature to send a First-Class Mail® Envelope?
- Am I required to use an electronic Confirmation Service when using Shipping?
- Do I have to enter in a delivery address for the shipping label?
- Am I required to send my package on the date that is printed on my Shipping Label?
- Can I use Shipping to send a package overseas?
- Can I use Shipping to send a package to an APO/FPO address?
- Why can't I use electronic Delivery Confirmation on Express Mail®?
- Why am I asked to enter my phone number when printing an Express Mail shipping label?
What do I do after printing a shipping label on plain 8 ½" x 11" paper?
After printing your plain paper shipping label, cut your label along the dotted line. You can now securely affix your shipping label onto your package with tape. Be sure NOT to cover the e/Service barcode with tape - as that may prevent the barcode from being scanned in properly.
Do I need special labels for Shipping?
You do not need to use labels for this feature at all. You can just print a Shipping Label on a plain 8½" x 11" paper. If you do want to use adhesive labels, please visit the Stamps.com Store for appropriate labels.
How can I track a package that I sent with the Shipping feature?
Delivery Confirmation service confirms the date and time of your package delivery. To find out when a package was delivered, login to your Stamps.com software and click on the Activity button. Tracking numbers are displayed for each applicable item. Select the item you want to track and click "Tracking Info" at the bottom of the screen. In the window that opens, scroll down to "Tracking Status" to view the status.
What are the differences between Standard Delivery Confirmation and Electronic Delivery Confirmation?
Electronic Delivery Confirmation is an additional feature included with a Shipping Label at no additional charge for Priority Mail® and $0.13 for First-Class Mail®, Parcel Post™ or Media Mail™. The barcode for electronic Delivery Confirmation is obtained via the Internet and printed at the time the Shipping Label is printed.
Standard Delivery Confirmation is the traditional service the USPS® has offered that requires the special green sticker with barcode to be attached to packages. The barcode for Standard Delivery Confirmation is pre-printed on the label. The labels are available at your local Post Office™.
What is Electronic Signature Confirmation?
The USPS electronic Signature Confirmation service gives you signature proof of delivery upon request – with quick and easy access to delivery information. Along with the delivery date, time, location, and the recipient's name, the recipient's signature is captured and stored electronically by the Postal Service. This service is available on First-Class Mail parcels, Priority Mail, Media Mail and Parcel Post.
What is Electronic Signature Confirmation with Waiver?
Occasionally there are times when mailers want a package delivered even when the recipient is not available to receive it. The waiver feature enables the delivery employee to sign for the item if no one is there to receive it and the mail piece can be left in a secure location.
What mail classes can I use Shipping for?
You can use the Shipping feature for Priority Mail, First-Class Mail parcels (including ¾" thick envelopes), Express Mail, Media Mail, Parcel Post and Bound Printed Matter.
Can I use Shipping to send a First-Class Mail Envelope?
No, you can use Shipping only on packages or thick envelopes - any parcel that is more than ¾" thick.
Please use Mailing or NetStamps for First-Class Mail envelopes.
Am I required to use an electronic Confirmation Service with Shipping?
Yes, the main benefits of the shipping label are the discounted prices for the Electronic Confirmation Services.
If you would like to print out postage for a package and not use the shipping label, please use Mailing or NetStamps.
Do I have to enter in a delivery address for the shipping label?
Yes, one of the benefits of Shipping is that when sending the package we do verify the address and cleanse it against the USPS's Address Matching Service Database. This is done to ensure that the address is valid and to help reduce undeliverable mail.
Am I required to send my package on the date that is printed on my Shipping Label?
As required by the U.S. Postal Service®, Shipping Labels must be mailed on the date specified on the label. If you are preparing your package for shipment, remember that you can postdate your Shipping Label by up to 7 days. If the mailing date has already passed, there is no Date Correction capability. We recommend that you submit it for a misprinted postage credit. Complete information can be found at http://www.stamps.com/postage/pricing/credits/.
Can I use a Shipping to send a package overseas?
No. the Shipping feature can only be used for Domestic Mail since other countries do not have the ability to scan in the information for Delivery or Signature Confirmation. If you need to send something overseas, please use NetStamps for international mail. For more information on using NetStamps for international mail, see the NetStamps FAQs.
Can I use a Shipping to send a package to an APO/FPO address?
No. Shipping Labels require the use of Electronic Delivery Confirmation or Signature Confirmation, which do NOT support APO/FPO addresses. To send a mail piece to an APO/FPO address, we recommend you use the Stamps.com Internet Postage feature with 3-Part Multi-Purpose labels. If you choose to use NetStamps, you must take all packages more than 16 ounces to a retail US Post Office to send. This restriction does not apply when using Internet Postage.
Why can't I use electronic Delivery Confirmation on Express Mail?
The Express Mail class has its own type of delivery confirmation included automatically. You may select the option to waive the delivery signature requirement.
Why am I asked to enter my phone number when printing an Express Mail shipping label?
The U.S. Postal Service requires that the sender's phone number be printed on Express Mail shipping labels.
If the solution(s) provided in this page failed to solve your issue, please use our search form or return to our Support Home Page or contact Customer Support.
| 
