Frequently Asked Questions
A great place to learn more about Stamps.com.
- What is Stamps.com?
- How does Stamps.com work?
- What can I do with Stamps.com?
- How does the No-Risk Trial work?
- What do I get for trying the service?
- How much does it cost?
- What type of POSTAGE DISCOUNTS can I get with Stamps.com?
- What if I decide to cancel?
- Can I do batch mailings with Stamps.com?
- Can Stamps.com help me track my postage spending?
- What makes Stamps.com better than a postage meter?
- How does Stamps.com help eBay® or ecommerce store sellers?
- What type of solutions does Stamps.com offer to professional shippers?
- Can I use Stamps.com together with QuickBooks?
- Does Stamps.com support an ODBC connection to my database?
- Can more than one person access a Stamps.com account at the same time?
- Do I need special labels to print postage?
- Can Stamps.com work with the Mac?
- Does Stamps.com offer an Enterprise Solution?
- About Stamps.com.
- Get Started.
What is Stamps.com?
Stamps.com is a service that allows you to print official United States Postal Service® postage directly from your PC and printer. Our services are available for a small monthly fee, there are no taxes or additional fees besides the cost of actual postage printed. No special hardware is needed. Once your mail or package is ready to go, simply hand it to your mail carrier. It's that easy! back to top
How does Stamps.com work?
Our software connects you via the Internet to your Stamps.com Postage Account. You simply put your letter or package on the Stamps.com scale, select the service and USPS® mail class you want and press print. Once printed, simply affix your postage to your letter or package and give it to your mail carrier or drop it in the nearest mailbox. When you print postage, the postage amount will be deducted from your account. There's never any additional taxes or fees. back to top
What can I do with Stamps.com?
Everything you can do at the Post Office, you can now do from the convenience of your desk! Print stamps. Print shipping labels. Print directly on envelopes to create professional looking mail. Add Stamps.com insurance to protect your valuable items. Use free USPS Tracking on your Priority Mail Express®, Priority Mail®, First Class Package Service®, and Parcel Select® shipments. Keep track of postage spent with client codes and easy reporting. back to top
How does the No-Risk Trial work?
New customers are eligible for our 4 Week No-Risk Trial. Simply cancel before the trial period ends and you will not be charged. If you like the service, do nothing and your account continues automatically. back to top
What do I get for trying the service?
Your Stamps.com account automatically starts with $5 free postage to use during your trial and a free Stamps.com Supplies Kit ($5 Value) with address / postage labels and a user manual. As a new Stamps.com customer you will receive a FREE 5 lb. Digital Scale. The scale is a $50 value and is yours to keep with no additional obligation. Just pay for shipping and handling. You will also receive coupons for $20 in postage redeemable after your trial period ($10 per month for two months). Total value of your offer is $80! back to top
How much does it cost?
$15.99/month - no hidden costs, cancel anytime. back to top
What type of postage discounts can I get with Stamps.com?
With Stamps.com, you will pay less for Priority Mail or Priority Mail Express than you would if you went to the Post Office! Stamps.com customers can get discounts of up to 49% on Priority Mail, up to 54% on Priority Mail Express, and up to 22% on First Class Package Service. International shippers can save up to 12% on Priority Mail International, up to 10% for Priority Mail Express International shipments, and up to 13% on First Class Package International Service. back to top
What if I decide to cancel?
Unlike other postage meter solutions, you are not tied to any long-term commitment, and there are no cancellation fees. back to top
Can I do batch mailing with Stamps.com?
Yes. Stamps.com allows you to easily print multiple shipping labels in just a few clicks. To send packages of the same weight and mail class to multiple addresses simply choose the addresses from your address book or upload a new list of addresses. Use the advanced Batch processing function to fulfill multiple orders with different weights and/or mail classes. Simply import your order lists, specify weight and mail class information for each package, and print all of your shipping labels in one batch. It’s that easy. back to top
Can Stamps.com help me track my postage spending?
With Stamps.com you can track your mailing and shipping spending to the penny! You can even use your own internal reference codes to make sure everything is billed properly. back to top
What makes Stamps.com better than a postage meter?
With Stamps.com there are no long-term commitments, hidden fees, proprietary ink costs or reset fees to worry about. Learn more. And you will pay less for Priority or Priority Mail Express with Stamps.com than you will with a meter. Just download the software and print only the postage you need. back to top
How does Stamps.com help eBay® or ecommerce store sellers?
With Stamps.com, it's easy to manage and fulfill customer orders. The Stamps.com software helps you retrieve order data directly from the most popular web stores including eBay®, Amazon.com® (Pro Merchant account) and PayPal®, shopping carts such as Zen Cart™ and Magento®, as well as leading multi-carrier shipping management systems including Kewill Flagship™ and Interapptive Shipworks. With one click, you can download orders from multiple sources. Print out one shipping label at a time, or batch your orders and print all your labels at the same time. Stamps.com will automatically post back to your web store and shopping cart account information data like tracking number and shipping cost. This allows you to easily let your customers know that an order has shipped. To learn more and see a complete list of integrations, click here. back to top
What type of solutions does Stamps.com offer to professional shippers?
Whether you ship 10 packages or 10,000 packages each day, Stamps.com has a solution for you. Stamps.com Pro offers ecommerce shippers direct connectivity with most major marketplaces, accounting systems and ecommerce software packages. Stamps.com Professional Shipper offers higher volume shippers the speed, direct ODBC database connectivity and higher postage limits you need to run your business. Click here to learn more. If you have higher volume or custom shipping needs, please contact us to discuss your needs with our team of USPS shipping consultants.
back to top
Can I use Stamps.com together with QuickBooks?
Does Stamps.com support an ODBC connection to my database?
Yes, Stamps.com Professional Shipper allows you to import order information directly from your database into Stamps.com for shipping. Stamps.com can pull order or customer information from virtually any database, from Excel to SQL. Click here to learn about Stamps.com Professional Shipper and how to integrate Stamps.com directly into your shipping workflow. back to top
Can more than one person access a Stamps.com account at the same time?
Yes. Stamps.com's new Multi-User functionality enables more than one person in your company to both access your Stamps.com account and print postage at the same time. With the Multi-User option, companies can also monitor postage spending for individual users under one account.
back to top
Do I need special labels to print postage?
No. Stamps.com's allows you to print postage on standard labels, envelopes or plain paper. To print NetStamps™ (Stamps.com's postage stamp alternative) you will need to purchase our NetStamps labels at a nominal cost. back to top
Can Stamps.com work with the Mac?
The new web version of Stamps.com is now available for use on the Mac operating system! You can print stamps and shipping labels directly from your web browser, no download needed! Learn more back to top
Does Stamps.com offer an Enterprise Solution?
Yes! If you'd like to implement Stamps.com across a network of offices and get a more detailed level of postage reporting, Stamps.com has a solution for you. Learn more about our Enterprise Reporting Center. back to top
Approved by the USPS in 1999, Stamps.com is the leading provider of Internet-based postage solutions. Stamps.com is at least 50% cheaper than a traditional postage meter and serves nearly 500,000 satisfied customers. These customers have printed more than $3 billion in postage using Stamps.com.
back to top