Stamps News

Stamps.com has received the USPS Chief Information Officer’s Mail Technology Award at the 2012 National Postal Forum held in Orlando, FL. The award, handpicked by the Chief Information Officer of the USPS, recognizes and honors Stamps.com for many key accomplishments — embracing new technologies, delivering winning business results, benefitting the mailing industry, working to improve […]

Ernst & Young recently announced that Stamps.com Chairman and CEO Ken McBride has received the 2014 EY Entrepreneur Of The Year™ Award in the Business Services category for the Greater Los Angeles area. The award recognizes outstanding entrepreneurs who demonstrate excellence and extraordinary success in areas such as innovation, financial performance, and personal commitment to […]

Update! Here are some pictures of Stamps.com’s Los Angeles-based Customer Support Team celebrating Talk Like a Pirate Day.  More photos will be posted soon on the Stamps.com Flickr Page! On September 19, 2006—ten years after the very first International Talk Like a Pirate Day (ITLAPD), Stamps.com’s Los Angeles based Customer Support team decided to get […]

Attention Stamps.com Batch Shippers – ACTION REQUIRED!!! Due to a Stamps.com technology upgrade, you MUST reauthorize your connection settings in order to continue importing orders from eBay, Amazon and PayPal. This process should only take a few minutes for each marketplace. This upgrade to the Batch program is REQUIRED to receive many new feature enhancements […]

It’s Friday, the start of a long, beautiful Memorial Day weekend. And our Customer Care Team is doing a superb job of multitasking between providing customer service and eating delicious barbecue, courtesy of the Stamps.com Memorial Day Potluck. Food of Champions When our Customer Care Team isn’t earning industry recognition (they were declared a 2011 […]

Stamps.com 4th Annual Customer Care Week Celebration!  We are excited to announce that Stamps.com’s 4th annual Customer Care Week celebration kicks off today at our  headquarters in Los Angeles!  Some background…Customer Care Week is a national event devoted to recognizing the importance of customer care and honoring the people on the front lines of the […]

There’s an art to providing award-winning customer service, and no one knows this better than the artists who work in the Stamps.com Customer Care department. Stamps.com recently held the first-ever annual art exhibit for employees, featuring original works by many talented artists who double as Customer Care Representatives. When they’re not helping Stamps.com customers, you’ll find them […]

Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, we have an award-winning team with a gold medal to prove it! This year our Customer Care team earned the American Teleservices Association Call Center Gold Medal […]

Stamps.com is excited to announce that Forbes.com has identified it as one of the most trustworthy publicly traded companies. The list was compiled for Forbes.com by Audit Integrity, an independent financial analytics firm. Audit Integrity looks beyond the raw financial data and reviews over 100 factors that help assess the true quality of corporate accounting […]

Stamps.com wishes you a wonderful holiday season and a happy and healthy New Year. We look forward to serving all of your mailing and shipping needs in 2014! Post Offices Close Early on Christmas Eve and New Year’s Eve Post Offices nationwide will be open on Christmas Eve, Tuesday, December 24, and New Year’s Eve, […]

Happy Holidays from Stamps.com! Stamps.com wishes you a wonderful holiday season and a happy and healthy New Year. We look forward to serving all of your mailing and shipping needs in 2013! Post Offices Close Early on Christmas Eve and New Year’s Eve. Post Offices nationwide will be open on Christmas Eve, Monday, Dec. 24, […]

 Recently Stamps.com celebrated its 2 billionth internet postage transaction! We couldn’t be more excited about it and would like to give a special thanks to you, our customers, for selecting Stamps.com as your USPS® mailing and shipping software provider. Our goal is to make it simple to mail and ship with the USPS by giving […]

Our Customer Relations Team is our Special Teams unit. They are the ones that our customers talk to for the special plays and issues. They specialize in dealing with the most complex issues or questions that our customers may have. And our Email Support Team are the Safeties for the team. They are the ones […]

Our Customer Support team is our All Stars Team! They are adept and experienced with a wide variety of issues and do a great job at making sure our customers are able to have any questions answered. They are great trainers who teach our customers not only about Stamps.com, but also how to get the […]

Our High Volume Shipping Team (HVST) supports Enterprise accounts (accounts with 10 or more locations), corporate shipping accounts and other partners of Stamps.com. In 2012, HVST was recognized as the “Customer Service Team of the Year” by the American Business Awards. HVST works directly with our Sales Department to provide a highly tailored support experience […]

Based in Canton, Ohio, our Incept Ohio Support Team is part of the backbone for our entire Customer Care Team! This team handles customer support calls around the many features and benefits of our product and specializes in helping our customers get the most benefit from using Stamps.com. Some members of our Ohio Support Team have shared […]

USPS and the National Association of Letter Carriers are hosting their annual Stamp Out Hunger National Food Drive this Saturday, May 14.  USPS Mail Carriers will collect non-perishable food donations left by mailboxes and will deliver the items to local community food banks and shelters.  Now in its 19th year, the Stamp Out Hunger effort is […]

This marks the 100th Stamps.com Blog post! We couldn’t be more excited about it and would like to give a special  thanks to our readers, people who gave comments and likes, and our guest bloggers. Our goal is to publish content that helps customers enhance their Stamps.com experience, optimize their mailing and shipping, and steadily […]

Stamps.com Celebrates Customer Care Week Oct 1-5 Sr. Director of Customer Care Dawn Stevenson We’re super excited to be celebrating our 6th Annual Customer Care Week at Stamps.com and we’re ready to rock! Our theme this year is “Stamps.com Customer Care Rocks!” because we deliver an unforgettable performance with each and every customer. The Stamps.com […]

Providing an award-winning customer experience “Thank you for calling Stamps.com, your complete mailing and shipping solution. How may I help you today?” Those are famous words from our Stamps.com Customer Service team who was named a finalist in the “Customer Service Department of the Year” category in the 2011 American Business Awards. Members of 10 […]