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Customer Care Team Member Spotlight: Carlos

Customer Care Team Member Spotlight: Carlos

  We’re super excited to be celebrating our 12th Annual Customer Care Week at Stamps.com during October 1-5, 2018. Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, our award-winning Customer Care team helps us shape […]

Customer Care Team Member Spotlight: Fritz

Customer Care Team Member Spotlight: Fritz

  We’re super excited to be celebrating our 12th Annual Customer Care Week at Stamps.com during October 1-5, 2018. Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, our award-winning Customer Care team helps us shape […]

Customer Care Team Member Spotlight: Hal

Customer Care Team Member Spotlight: Hal

   We’re super excited to be celebrating our 12th Annual Customer Care Week at Stamps.com during October 1-5, 2018. Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, our award-winning Customer Care team helps us shape […]

Customer Care Team Member Spotlight: Ron

Customer Care Team Member Spotlight: Ron

  We’re super excited to be celebrating our 12th Annual Customer Care Week at Stamps.com during October 1-5, 2018. Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, our award-winning Customer Care team helps us shape […]

Customer Care Team Member Spotlight: Jaclyn

Customer Care Team Member Spotlight: Jaclyn

We’re super excited to be celebrating our 12th Annual Customer Care Week at Stamps.com during October 1-5, 2018. Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, our award-winning Customer Care team helps us shape our […]

Customer Care Team Member Spotlight: William

Customer Care Team Member Spotlight: William

We’re super excited to be celebrating our 12th Annual Customer Care Week at Stamps.com during October 1-5, 2018. Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, our award-winning Customer Care team helps us shape our […]

Customer Service Week! Get to Know the Team

Customer Service Week! Get to Know the Team

We’re super excited to be celebrating our 12th Annual Customer Care Week at Stamps.com during October 1-5, 2018. Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, our award-winning Customer Care team helps us shape our […]

Stamps.com Celebrates Customer Care Week!

Stamps.com Celebrates Customer Care Week!

We’re super excited to be celebrating our 12th Annual Customer Care Week at Stamps.com during October 1-5, 2018. Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, our award-winning Customer Care team helps us shape our […]

How To Ship Flats With Stamps.com

How To Ship Flats With Stamps.com

If you need to send a manuscript, set of reports, or sheaf of bills, you’re going to need something a bit larger than a normal letter-sized envelope. The USPS recognizes a category of Flats which can comfortably house numerous sheets of paper, magazines, journals, books or other material, without needing to fold the items. The […]

Stamps.com makes Forbes Magazine’s Fast Tech 25 List

Stamps.com makes Forbes Magazine’s Fast Tech 25 List

Stamps.com has been named to Forbes Magazine’s Fast Tech 25 List. With a three-year averages sales growth of 42 percent, Stamps.com ranks sixth on the 2017 list of the 25 fastest-growing public tech companies. Forbes chooses from thousands of publicly traded companies for its Fast Tech 25 List, selecting the top tech companies that stand […]

Sealing Envelopes and Packages

Sealing Envelopes and Packages

You may not give much thought to the act of sealing up an envelope or package, but that doesn’t mean it’s a trivial step in the mailing or shipping process. We’ve created this FAQ to answer all the questions you may have about sealing shipments before handing them over to the USPS. What’s the right […]

How to Measure Irregularly Shaped Items

How to Measure Irregularly Shaped Items

You’ve probably already realized that not every mailpiece is going to be a perfect cube or rectangle.  Sometimes an item you need to send is going to have an irregular shape: a fishing pole, a tire, a hatbox.  How do you measure irregularly shaped items so that you remain compliant with USPS regulations and add […]

How to Mail Unconventional Items with No Packaging

How to Mail Unconventional Items with No Packaging

Can you attach postage to a rose and send it with no packaging? How about a feather duster? Or a golf club? The answer is: the USPS would strongly recommend boxing or at least wrapping all of these items to prevent denting or scratching during transit. Regulations regarding certain items do apply, such as perishable […]

How Are Stamps Made?

How Are Stamps Made?

Last year, 12 billion postage stamps were sold to customers across the United States. These billions of stamps bear a wide variety of images, ranging from seashells and coastal birds to Jimi Hendrix and Wonder Woman. Ever wonder how images are selected for use on postage stamps? Ever hope that your art could appear someday […]

How to Provide Free Shipping This Cyber Monday

How to Provide Free Shipping This Cyber Monday

We are big fans of free shipping. Who wouldn’t be? Customers rave about it and it makes conversion easier for sellers. What’s not to love about that? So, imagine our surprise when we learned that offering free shipping during the biggest ecommerce holiday of the year does not significantly impact sales. The numbers don’t lie. […]

Celebrate Halloween in style with Stamps.com

Celebrate Halloween in style with Stamps.com

This year, Halloween falls on a Monday, but don’t let that get you down. Halloween can still be celebrated in style with Stamps.com’s mailing and shipping features! Halloween NetStamps! Throwing a Halloween party? Just want to say “Boo!” to a friend? We offer 15 different NetStamps Halloween designs ranging from pumpkin heads to zombies! The […]

Keeping Your Stamps.com Address Book Current

Keeping Your Stamps.com Address Book Current

Before you send direct mail pieces to your customers, take a moment to think about your address data. Is all your contact information accurate and up-to-date? Here are a few tips to help maintain data integrity when it comes to your address book: 1. Check for deliverability.Make sure addresses are deliverable before you manually enter or […]

Cut Costs with 50 Ship Saver Boxes

Cut Costs with 50 Ship Saver Boxes

The holiday season is quickly approaching! We know you’ll want to maximize profit and protection for your shipments. Stamps.com’s 50 Ship Boxes can help! What are they? These boxes are designed to fit within USPS Priority Mail Flat Rate® Envelopes and Legal Flat Rate Envelope and are the only USPS®-approved boxes you can use with […]

Harmonized Tariff Schedule (HTS) Codes for International Shipping

Harmonized Tariff Schedule (HTS) Codes for International Shipping

You may have spotted a box called “HS Tariff” in the Stamps.com International Shipping Label’s Customs Information section. What is it and what is it used for? The Harmonized System, or HS, Tariff code is used to classify physical goods and traded products for export to another country. In the Stamps.com software, you have the […]

How To Offer Customer Service Through Your Order Fulfillment

How To Offer Customer Service Through Your Order Fulfillment

To run a successful business, you need to have great customer service. While brick-and-mortar stores capitalize on the face-to-face communication we often associate with customer service, online businesses can still master the art of communicating with their customers – namely, through their shipping process. Here are five ways to master customer service by improving your […]

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