How to Manage USPS Redelivery

A picture of a redelivery notice slip titled 'REDELIVERY NOTICE' with `Sorry we missed you while you were out.` below the title.

If you missed a package delivery from the U.S. Postal Service, the mail carrier will typically leave a “Redelivery Notice” on your front door or in your mailbox to notify you that a parcel delivery was attempted. The good news is you can reschedule the delivery of your package for free and the process is very easy to set up. Here are some important details about the USPS Redelivery service, plus how to get your items at a time and place that works for you.

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Why Wasn’t My Package Delivered?

There are many possible reasons that prevent a USPS mail carrier from delivering a package to a residence. Typically, the mail carrier will leave a Redelivery Notice (known as PS Form 3849) that states the specific reason why your mail piece was not delivered.

Common issues include:

If any of these conditions apply to you, you’ll need to make sure to address and correct any issue prior to redelivery.

How Does USPS Redelivery Work?

Your redelivery notice should explain the steps you need to take to get your package delivered, including options for scheduling redelivery.

These include:

What If My Package Can’t Be Delivered To This Address?

If delivery or redelivery to the original address is impossible, here are your options:

Three Tips for USPS Redelivery

If you’ve arranged for USPS Redelivery, keep these tips in mind to make sure you don’t run into any further delays.

  1. If you have arranged redelivery to a business, an individual must sign their name for the package (a person cannot sign only the business name).
  2. Any person inside the place of business is presumed to be associated with that business, meaning no ID is required. If you have security or privacy concerns, consider whether you are comfortable with the parameters for redelivery to a place of business.
  3. Think a package will be difficult to deliver? The USPS Redelivery service allows you to provide specific instructions to the mail carrier or to schedule pickup at the Post Office.

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