We’re super excited to be celebrating our 12th Annual Customer Care Week at Stamps.com during October 1-5, 2018. Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, our award-winning Customer Care team helps us shape our mailing and shipping product, being the eyes and ears for our customers to alert us to issues and suggest new product features.

In honor of Customer Service week, we would like to introduce you to Stamps.com Customer Care team member Hal as he shares what makes a good customer care representative.

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