Multi-Carrier

At Stamps.com we’re always looking for ways to help our customers succeed. That’s why we’re proud to announce our new partnership with SCORE, America’s premier source for FREE, confidential small business advice. SCORE offers both online and in-person advice to help small business owners maximize their potential and improve their business skills. Let’s face it, […]

Stamps.com is excited to introduce a new shipping integration with popular commerce platform Shopify. The integration gives Shopify customers new methods to simplify their order fulfillment process. Using Stamps.com, retailers can automatically import Shopify orders and print shipping labels for all USPS mail classes, both domestic and international. They also have access to the new […]

Our Customer Relations Team is our Special Teams unit. They are the ones that our customers talk to for the special plays and issues. They specialize in dealing with the most complex issues or questions that our customers may have. And our Email Support Team are the Safeties for the team. They are the ones […]

Our Customer Support team is our All Stars Team! They are adept and experienced with a wide variety of issues and do a great job at making sure our customers are able to have any questions answered. They are great trainers who teach our customers not only about Stamps.com, but also how to get the […]

Our High Volume Shipping Team (HVST) supports Enterprise accounts (accounts with 10 or more locations), corporate shipping accounts and other partners of Stamps.com. In 2012, HVST was recognized as the “Customer Service Team of the Year” by the American Business Awards. HVST works directly with our Sales Department to provide a highly tailored support experience […]

Based in Canton, Ohio, our Incept Ohio Support Team is part of the backbone for our entire Customer Care Team! This team handles customer support calls around the many features and benefits of our product and specializes in helping our customers get the most benefit from using Stamps.com. Some members of our Ohio Support Team have shared […]

Based in Los Angeles, California, our Technical Support Team is full of top champions and coaches who expertly help customers navigate through Stamps.com, troubleshoot general software issues for them and also turn their queries such as those around printer or firewall configurations into an easy play-by-play call. This team specializes in dealing with customers of […]

USPS and the National Association of Letter Carriers are hosting their annual Stamp Out Hunger National Food Drive this Saturday, May 14.  USPS Mail Carriers will collect non-perishable food donations left by mailboxes and will deliver the items to local community food banks and shelters.  Now in its 19th year, the Stamp Out Hunger effort is […]

This marks the 100th Stamps.com Blog post! We couldn’t be more excited about it and would like to give a special  thanks to our readers, people who gave comments and likes, and our guest bloggers. Our goal is to publish content that helps customers enhance their Stamps.com experience, optimize their mailing and shipping, and steadily […]

We are excited to announce Stamps.com’s new integration with ShipStation, a web-based shipping solution that helps online retailers process and ship their orders using multiple carriers including FedEx, USPS, UPS and DHL. When using ShipStation’s web-based interface, customers can compare shipping rates and easily select the lowest cost carrier for each package. All order data is […]

Stamps.com Celebrates Customer Care Week Oct 1-5 Sr. Director of Customer Care Dawn Stevenson We’re super excited to be celebrating our 6th Annual Customer Care Week at Stamps.com and we’re ready to rock! Our theme this year is “Stamps.com Customer Care Rocks!” because we deliver an unforgettable performance with each and every customer. The Stamps.com […]

Providing an award-winning customer experience“Thank you for calling Stamps.com, your complete mailing and shipping solution. How may I help you today?” Those are famous words from our Stamps.com Customer Service team who was named a finalist in the “Customer Service Department of the Year” category in the 2011 American Business Awards. Members of 10 specialized […]

Stamps.com Customer Service wins Gold Stevie Award at 2012 ABA Awards We know Stamps.com Customer Service can’t be beat — and now we have a gold medal to prove it! The 2012 Gold Stevie Award went to the High Volume Shipping segment of the Stamps.com Customer Service Department. The High Volume Shipping team was awarded […]

Recently Stamps.com celebrated its 2 billionth internet postage transaction! We couldn’t be more excited about it and would like to give a special thanks to you, our customers, for selecting Stamps.com as your USPS® mailing and shipping software provider. Our goal is to make it simple to mail and ship with the USPS by giving […]

I’m excited to announce Stamps.com’s new integration with Teapplix, a provider of e-commerce software designed to import order data from different marketplaces into a single webpage, export data into QuickBooks® software and automate shipping functions. With this new integration, Teapplix customers who use Stamps.com can easily produce shipping labels for all USPS mail classes and […]

Stamps.com’s has been named a Finalist in the “Customer Service Team of the Year” category in the 2012 American Business Awards. The American Business Awards are the nation’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations — public and private, for-profit and non-profit, large and small. The Finalist […]

We are excited to announce that Supply & Demand Chain Executive Magazine has named Stamps.com as a top supply chain provider in its annual listing of the Supply & Demand Chain Executive 100. This is the third time that Stamps.com has made the list. Stamps.com’s Enterprise solution was recognized for helping organizations replace expensive postage […]

We are excited to announce that Supply & Demand Chain Executive Magazine has named Stamps.com as a top supply chain provider in its annual listing of the Supply & Demand Chain Executive 100. This is the fourth consecutive year that Stamps.com has been recognized as a leading service provider for supply chain executives. Stamps.com’s Enterprise […]

Stamps.com is excited to announce we have been included in Software Magazine’s ranking of the world’s 500 largest software and service providers. Stamps.com earned the recognition through its track record of robust revenue growth including total fiscal 2012 revenues of $115.6 million, an increase of 13.8% versus fiscal 2011. Businesses featured in Software Magazine’s ranking […]

Last week (April 7, 2014) a serious security vulnerability called Heartbleed (http://heartbleed.com) was announced regarding OpenSSL which is software widely used to support secure Internet services. In response to notification of the vulnerability, Stamps.com reviewed all of our sites and applications and found NONE of our systems are vulnerable to this security issue. Very few […]