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Our Customer Relations Team is our Special Teams unit. They are the ones that our customers talk to for the special plays and issues. They specialize in dealing with the most complex issues or questions that our customers may have. And our Email Support Team are the Safeties for the team. They are the ones who are still on duty after the rest of the team has gone home and are here to help our customers on weekends. They ensure that our customers’ issues are promptly responded to with thorough explanations and helpful guides!

Some members of our Customer Relations Team and Email Support Team have shared interesting tidbits about their lives outside of work, what makes them tick, their interests and favorite quotes. Read on to learn more!

Preston Carter:
Hobbies: Going to concerts, playing guitar, piano, and drums, snow skiing, hiking, cycling, camping, playing and watching sports and video games.
What makes you tick? My children! They mean everything to me. Also competition — I love it and it drives me because I love to win.
Favorite Quote: “What you do today can improve all your tomorrows”
Customer Relations Team – “SPECIAL TEAMS UNIT”
Francis Francis:My wife and 2 boys mean everything to me! Outside of work, I love watching and playing basketball! Not only am I a big Lakers fan, but I’ll also be playing in the Stamps.com basketball league this year. Golf is another big passion of mine! When I’m not watching or playing sports, I enjoy reading. My favorite book is “Sphere” by Michael Crichton. Favorite Quote:“You miss 100% of the shots that you don’t take” – Wayne Gretsky
Gloria Gloria:I love to exercise and stay active!Favorite Quote: “Do your best and forget the rest.”
Victor Victor:When I am not at work, I enjoy sightseeing, travelling, playing racquetball, volunteering and helping others! What really makes me tick is exercising and going for bike rides together with my family!Favorite Quote:“Ain’t No Rest for the wicked…..Money don’t grow on trees….I got bills to pay….I got mouths to feed….Ain’t nothing in this world for free.”
Email Support Team – “SAFETIES”
Kristen Kristen: Music and travelling are my biggest interests! I’ve traveled to 3 different countries so far and my current goal is to visit all 50 states (only 10 more to go!)Favorite Quote: “The human race has only one really effective weapon and that is laughter.” – Mark Twain
Paul Paul:I enjoy painting in acrylic on canvases, drawing comics and illustrations, and studying ancient and modern history. What makes me tick? I push myself everyday both at and outside of work to complete personal goals; provide assistance and support to friends, family, and our customers, and do it all with patience and humor.Favorite Quote: “Borders? I have never seen one. But I have heard they exist in the minds of some people.” – Thor Heyerdahl
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