Multi-Carrier
5 Tips for Managing Product Returns
The busy holiday season is over, and now you can sit back and relax, right? Well, not exactly. Your business is still doing business, and along with normal operations that you have to manage on a daily basis, you’ll probably have to deal with items that customers are returning for exchanges or refunds. Here are […]
Managing Returns While Maximizing Profits for E-Commerce
We’ve all seen an infomercial that promises to let you return an item if you’re at all unhappy with your purchase. “If for any reason you’re no longer satisfied with your Snuggie, simply return it for a full refund. No questions asked.” Many e-commerce return policies are based on this philosophy of risk-reversal. If you […]
How to Apply for a Mail-In Postage Refund (Video)
If you have a postage misprint where you print on the back of your NetStamps label sheet, or you print incorrectly on the front, you will need to mail-in a postage refund request to Stamps.com. Watch this video to see how easy the mail-in refund process is. The U.S. Postal Service manages all refunds for […]
Stamps.com Video – How to Import Orders from Amazon
We have a new video that showcases how easy it is to connect your Amazon Pro Merchant account to Stamps.com. Once your account is connected, you’ll be able to easily import all of your Amazon orders into Stamps.com so you can print shipping labels for all USPS mail classes, including Media Mail and First Class […]
How to Print Postage on Envelopes (Video)
Stamps.com allows you to print postage, delivery address, and/or return address directly onto your envelopes. To get started, follow these simple steps: #1 Select the Envelopes toolIn the Stamps.com software, click on “Envelopes” in the left navigation. #2 Enter address informationVerify the return address and include a company logo (optional). Type the delivery address or […]
NetStamps Misprints: How to Apply for Mail-in Refund (Video)
It happens. You are printing postage on NetStamps and the postage misprints. The good news is you can easily apply for a postage refund with Stamps.com. We’ve created a simple mail-in refund process for common postage misprints that occur, such as:• No postage printed at all on the NetStamps sheet (although your account balance was […]
Printing Postage on Window Envelopes (Video)
If you are a small business who sends out a lot of checks or invoices, then window envelopes are a great option for you to save time. By allowing the check or invoice address to show through the window, you eliminate the need to print the address on the outside of the envelope. Stamps.com offers a great way […]
Stamps.com Introduces New Integration with Etsy
I’m pleased to announce Stamps.com’s new integration with Etsy.com, giving Etsy sellers the power to print USPS® shipping labels for any mail class, even First Class Mail International. How do Etsy Sellers integrate with Stamps.com and start printing shipping labels? It’s easy, and we show you all the details in this new how-to video. Stamps.com Etsy Integration […]
Stamps.com Video – How to Import Orders from eBay
We recently created a new video that showcases how easy it is to connect your eBay account to Stamps.com. Once your accounts are connected, all of your eBay orders will be imported into Stamps.com so you can easily print shipping labels for all USPS mail classes, including First Class Mail International. Also, Stamps.com posts-back the […]
Stamps.com Video – New Features of Version 9.0
We’re pleased to introduce a video highlighting the new features of Stamps.com Version 9.0. The software offers new time-saving tools to help e-commerce shippers maximize their mailing, shipping and much more. The video focuses on four key features of Version 9.0 that consist of: New Packing Slip capabilities Insuring packages up to $10,000 in value […]
Stamps.com Video – New Features of Version 8.9
With the release of Stamps.com Version 8.9, we’ve put together a highlight video showcasing the new features that have been added to our USPS shipping software. The video focuses on three specific time and money-saving tools including: Addition of Priority Mail Regional Rate Boxes Customs Forms now available for APO/FPO addresses Ability to print postage on […]
Stamps.com Video – Highlights of Version 8.8 Shipping Features
With the launch of Stamps.com Version 8.8, we’ve put together a video highlighting the new shipping features that have been added to the software. This video focuses on three key communication tools that have been added for ecommerce sellers, including Order Detail Visibility, Packing Slips and Customizable Shipment Notification Emails. Stamps.com Version 8.8 is free […]
Reusing Boxes – 5 Tips To Help You Stay Out of Trouble
Reusing boxes can make you feel good. You’re saving the environment! You’re reducing waste! You’re saving money! But are you making a mistake? Well, that depends. Cover Unfamiliar Markings First of all, it is extremely important to cover all markings and symbols with which you’re not familiar. When I first started selling on eBay, I […]
Customer Care Team Member Spotlight: Andrew
We’re super excited to be celebrating our 12th Annual Customer Care Week at Stamps.com during October 1-5, 2018. Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, our award-winning Customer Care team helps us shape […]
Customer Care Team Member Spotlight: Glenn
We’re super excited to be celebrating our 12th Annual Customer Care Week at Stamps.com during October 1-5, 2018. Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, our award-winning Customer Care team helps us shape […]
Customer Care Team Member Spotlight: Carlos
We’re super excited to be celebrating our 12th Annual Customer Care Week at Stamps.com during October 1-5, 2018. Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, our award-winning Customer Care team helps us shape […]
Customer Care Team Member Spotlight: Fritz
We’re super excited to be celebrating our 12th Annual Customer Care Week at Stamps.com during October 1-5, 2018. Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, our award-winning Customer Care team helps us shape […]
Customer Care Team Member Spotlight: Hal
We’re super excited to be celebrating our 12th Annual Customer Care Week at Stamps.com during October 1-5, 2018. Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, our award-winning Customer Care team helps us shape […]
Customer Care Team Member Spotlight: Ron
We’re super excited to be celebrating our 12th Annual Customer Care Week at Stamps.com during October 1-5, 2018. Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, our award-winning Customer Care team helps us shape […]
Customer Care Team Member Spotlight: Jaclyn
We’re super excited to be celebrating our 12th Annual Customer Care Week at Stamps.com during October 1-5, 2018. Customer Service Week is a nationally recognized event devoted to acknowledging the importance of customer service and honoring the people who provide it at its best. At Stamps.com, our award-winning Customer Care team helps us shape our […]