We don’t just make mailing and shipping easy. We make getting support easy too. Access our best-in-class help resources and dedicated experts who are committed to getting your issues resolved quickly.
Streamline repeat shipments, ensure address accuracy in real time, and help your team stay on the same page for a smoother, more reliable delivery experience every time. rn
Unlike other platforms that hide behind bots, our in-house team is structured to give you fast, effective solutions. Our customer satisfaction score is consistently above 90% because our experts don’t stop until your issue is fixed.
Need to talk to an expert? Our dedicated team is available via live chat, email, and phone from 8 AM to 8 PM Central Time (CT), Monday through Friday, to resolve your most pressing shipping and account issues.
Get instant answers any time of day or night. Our intelligent AI-powered chatbot and extensive online Help Center provide immediate answers to common questions, guiding you through setup, troubleshooting, and best practices.
We believe great software requires world-class support. Don’t just take our word for it — senders from across the country consistently rate Stamps.com highly on platforms like Trustpilot, Capterra, and G2. Our high ratings reflect our commitment to superior technology and prompt, professional customer service that keeps your business moving forward.
When you’re a Stamps.com customer, you can rest assured you’ll get the support you need, when you need it.
See it done, step-by-step. Access our library of short, helpful video tutorials that walk you through common tasks, from setting up your printer to processing international customs forms.
Email experts directly. Submit detailed requests directly through our platform. Your support ticket is automatically routed to the right specialist for a quick, comprehensive resolution.
We flag issues before you do. Our system proactively monitors carrier updates, label errors, and common account flags so we can often alert you to and help resolve potential issues before they impact your business.
Get started with confidence. Whether you’re a professional services mailer or a frequent shipper, we provide resources and personalized training to ensure you fully leverage every feature.
For 30 years, Stamps.com has been the trusted platform making it efficient and affordable to print discounted stamps, envelopes, shipping labels, and Certified Mail® from USPS®, UPS®, and more carriers in under 2 minutes. Get up to 90% off rates and save $100 in billable hours value/month by reducing manual tasks and Post Office trips.
