How to Cancel Your Stamps.com Account

We’re sorry to hear you want to discontinue your Stamps.com service. We hate to see you go.

There are two options to cancel your Stamps.com account:

Cancel by Phone

Please call our Customer Care center toll-free at 1‑888‑434‑0055 Monday through Friday, 6 AM to 6 PM Pacific Time. One of our Customer Care Representatives will be happy to assist you.

When cancelling your Stamps.com account by phone, you will receive a cancellation confirmation email from your Customer Care representative. A confirmation number for the call is also available upon request.

Cancel Online

  • Log in to your Stamps.com account
  • Select Manage Account from the My Account drop down menu
  • In the Account Settings menu, select Change/Cancel Plan
  • Click on the link to close your account

Billing Info

If you close your Stamps.com account after your 4‑week trial period, your credit card will be charged up to one additional service fee plus applicable taxes, if any, as we bill at the end of each billing cycle.

We hope you’ll keep us in mind for your future mailing and shipping needs.