How to Cancel Your Account

We’re sorry to hear you want to discontinue your service. We hate to see you go. To cancel, either go to your account settings or call us toll-free at 1-888-434-0055 Monday through Friday, 6 a.m. to 6 p.m. Pacific Time. One of our Customer Care Representatives will be happy to assist you. We hope you’ll keep us in mind for your future mailing and shipping needs.

When cancelling your account, you will receive a cancellation confirmation email from your Customer Care representative. A confirmation number for the call is also available upon request.

Billing Info: If you close your account after your 4‑week trial period, your credit card will be charged up to one additional service fee plus applicable taxes, if any, as we bill at the end of each billing cycle.