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Simplify Your Mailing And Shipping Contact Management

Stop typing addresses manually and eliminate costly shipping errors. Access all your shipping contacts in one CRM to simplify your daily workflow, improve customer experience, and make mailing and shipping logistics effortless. No custom tools. No messy spreadsheets. Simply upload or sync your contacts to a single, organized database and turn repetitive data entry into a simple process.

Fewer clicks, faster shipping and mailing

Streamline repeat shipments, ensure address accuracy in real time, and help your team stay on the same page for a smoother, more reliable delivery experience every time.

Reduce risks and costs

For anyone who sends mail repeatedly, manual typing is slow and prone to mistakes. By selecting from a pre-populated, verified list, you guarantee the correct address every time, reducing the risk and cost of lost packages.

simplify workflows

Streamline multi-recipients

Pull saved recipients the moment you create envelopes or labels, then generate the mail piece without retyping details. Create custom groups and select all recipients with a single click, saving significant time when you send.

clear accounting structure

Save addresses automatically

Treat your address book like a lightweight CRM software. You can automatically add contacts to your address book whenever you type them for a shipment, import them in bulk from a CSV file, or add contacts from your phone.

Contact Tools Built for Speed

The Stamps.com address book helps you maintain a single, organized database of all your contacts — from customers and suppliers to friends and family — so you never have to dig through old records or rely on memory. Using trusted, pre-saved, and verified addresses ensures your mail is delivered correctly the first time, providing a seamless workflow and allowing you to focus entirely on your business instead of tedious administrative tasks.

Light CRM power without the bloat

Add, edit, and manage new and existing contacts easily and use your address book as a practical CRM tool that helps you practice better customer relationship management without weighing you or your team down.

Effortless contact imports

Easily bulk import all your contacts from a CSV or other compatible file formats. Recipient addresses are automatically saved from past shipments for future use.

Create contact groups

Create and manage custom contact groups to manage contacts connected to the same project, client account, and even family members and friends. Save time finding who to send to, or sending to multiple recipients at once.

Speed up mailing and shipping

Open Contacts, pick a recipient, and quickly print NetStamps, envelopes, or labels directly from that record. No tab hopping, no duplicate entry, just fast label creation that keeps packages moving. Ideal for repeat shipments and multi-location organizations.

“Send to Contact” for instant label prep

From a contact’s details, tap Send to Contact to jump straight into creating postage and labels. This reduces clicks and helps teams hit same day cutoffs without rushing, improving both internal SLAs and customer experience.

A user friendly interface your team will actually use

Simple controls, clear labels, and intuitive flows mean faster onboarding and fewer mistakes. That ease brings order to complex management software and encourages teams to keep contact records fresh.

Built for teams and scale

Whether you ship from one location or many, shared contact records help teams collaborate to keep records up to date, make fewer mistakes when printing postage and labels, and better manage items sent and delivered.

Applying label to shipping box

Clean up in a click when details change

Outgrown a record, or need to remove duplicates? Delete in the Contact Details screen and keep your lists lean. Cleaner lists mean faster searches during peak hours and fewer manual checks.

track shipments in real time

More Than Mail — One Platform for All Your Shipping Needs

For 30 years, Stamps.com has been the trusted platform making it efficient and affordable to print discounted stamps, envelopes, shipping labels, and Certified Mail® from USPS®, UPS®, and more carriers in under 2 minutes. Get up to 90% off rates and save $100 in billable hours value/month by reducing manual tasks and Post Office trips.

Frequently Asked Questions

What is contact management in Stamps.com and how does it help day-to-day?

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It is a built in address book that connects directly to label creation. You pick a recipient, create postage, and ship in fewer steps. Teams avoid retyping addresses, reduce mislabels, and move orders out the door faster, saving time during peak hours.

Can we import existing customers and organize them by account or location?

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Yes. Upload CSV files or add contacts one by one, then group recipients by customer account, franchise, or warehouse. Lists stay searchable and tidy, which makes managing customer details simple as your shipping volume grows.

How does this reduce errors and returns?

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Centralized contacts keep names, phones, and emails consistent. When someone updates a record, the latest data is used on the next label. Fewer typos and duplicates mean fewer undeliverable packages, fewer support tickets, and less manual rework, saving time for every team.

Does it work like a lightweight CRM?

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It gives you practical CRM features without bloat. You can store notes, preferred services, and special handling instructions. That context speeds label prep, improves delivery outcomes, and keeps sales, support, and shipping aligned when managing customer relationships.

Can different teams share contacts while keeping controls in place?

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Yes. Shared records let sales reps, support agents, and shippers work from one source of truth. Admins can set roles and workflows that fit your operation, so collaboration increases while data quality and accountability stay high.

What about multi-location shipping and repeat orders?

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You can save multiple ship to addresses under one customer. When a repeat order arrives, choose the right location, confirm details, and print. This shortens pick, pack, and ship time and helps multi-site operations stay consistent.

Will this integrate with the way we already work?

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Contact data copies cleanly into other tools and documents. You can export lists, paste fields where needed, and pair records with your most used label or postage flows. The result is fewer clicks between systems and more time focused on fulfillment, not data entry.