Schedule package pickup on your time
Schedule package pickup without leaving your desk. With Stamps.com, you can schedule a pickup across leading shipping carriers, choose your pickup date and location, and leave your package for collection while you stay focused on your business.
Fewer trips, faster turnarounds, happier customers
Make shipping days simpler. Schedule a pickup in minutes, save time on every business day, and keep orders moving so your customers get what they want, when they want it.
Save hours every week
Skip the post office line and keep work flowing. When you schedule a pickup, you leave your package where it is and let the carrier come to you, freeing up time for selling and support.
Control every pickup detail
Pick your carrier, set the pickup date, add notes for the driver, and confirm your pickup location. You get flexibility to match your workflow and meet customer expectations.
Cut shipping friction
Centralize your pickups in Stamps.com. See what is free, what has a fee, and which services qualify so you can pick up your shipment with confidence and fewer surprises.
Everything you need to schedule a pickup, all in one place
Set up, confirm, and track scheduled pickups inside your Stamps.com account. Choose your carrier, verify contact info, and add instructions so drivers know exactly where to go.
One simple workflow across carriers
Manage all your carrier pickups in one place. From your History tab, just select Schedule a Pickup, choose a carrier, verify contact details, and add any driver instructions. Your request is sent automatically, so pickups are booked faster, records stay consistent, and your day keeps moving.
Clear plan requirements
Pickup scheduling is a premium feature. If you do not see the option as described, you may need to upgrade your subscription plan in your Stamps.com account to unlock access.
Schedule pickups with the carriers you trust—all in one place
Choose the best carrier and service without switching tools or requiring separate business accounts. Calculate and compare rates, print labels, and track shipments—no matter which carrier you choose to send with.
USPS®
Ship with Priority Mail Express®, Priority Mail®, or eligible international services and schedule free same-day pickup—no extra trips required. USPS® will collect unlimited packages up to 70 pounds each when your shipment includes at least one qualifying Priority Mail® or international label. Requests are accepted until 2:00 a.m. Central Time for pickup later that day, Monday through Saturday. Simply leave your packages out, and USPS® takes care of the rest—so you can keep fulfillment simple and orders on schedule.
UPS®
UPS pickups require a contact person and may include a per-pickup fee. You’ll see the exact cost upfront in the Schedule Pickup window—no surprises, no hidden charges. The fee is paid directly to UPS, not through Stamps.com, so you can plan your pickup schedule and budget with confidence.
DHL Express®
When shipping internationally with DHL Express, simply add a contact person and schedule your pickup—no extra fees required. Keep cross-border orders on schedule, meet tight delivery windows, and save time by skipping the extra trip to drop off packages.
GlobalPost SmartSaver
If you’re using GlobalPost SmartSaver, qualified shipments can be scheduled directly with your GlobalPost representative. Ask your rep about eligibility and setup to simplify consolidations, speed up exports, and keep international workflows running smoothly.
Frequently Asked Questions About Certified Mail
Can I schedule pickups from a home address or only a business?
You can schedule from either. Just make sure the pickup location is accurate and accessible, and include any gate codes or entry details in the instructions so drivers can find your packages quickly.
What if my building requires access or a front desk handoff?
Add clear notes for security, reception, or a concierge and choose a location that complies with your building’s policy. If needed, meet the driver in a lobby or loading zone.
How do I handle a missed pickup?
Check your pickup status in your account and reschedule for the next available day. If the shipment is time sensitive, you can still drop off at an approved location.
Can I set up recurring pickups for regular shipping days?
Yes. Create pickup requests in advance to match your weekly rhythms. You can copy a previous request and adjust dates, times, and instructions.
Is there a pickup window or exact time?
Carriers operate within service windows. Choose your preferred day and add helpful notes, but plan for a window rather than a precise time. Package readiness is key.
Can drivers accept hazardous or restricted items?
No. Follow carrier and postal regulations. If your product has restrictions, use approved services and packaging or choose a compliant alternative.
What if my labels were created in another system?
You can still request a pickup if the carrier and service are eligible. Be sure every package has the correct, scannable label before collection.
Can I change the pickup contact or phone number after submitting?
Yes. Edit your request before the cutoff shown in your account, then save to update the details drivers see.
Are pickups available in rural areas?
Most addresses are supported, but availability can vary by route. If a pickup is not offered for a specific day, select the next available date or use a nearby drop-off.
Should I tip my driver?
Tips are not required. A clearly marked, accessible pickup location and ready-to-scan packages are the best way to keep things running smoothly.