Delivery Tracking Software That Gives You Clarity At Every Stop
Track deliveries with delivery tracking software built into Stamps.com. Get real time status, delivery confirmation, and proof of delivery where carriers support it, so you can improve your delivery process and elevate the customer experience from the first scan to the final handoff.
SAVING CUSTOMERS TIME AND MONEY EVERY DAY
Keep Customers Informed, Your Team In Sync
Give customers live tracking, streamline your delivery service, and reduce “where’s my package?” tickets with clear updates and shareable tracking links. Centralize tracking across shipments to boost operational speed and customer satisfaction.
Faster answers, happier customers
Provide tracking numbers and one-click status so buyers always know what is happening. When customers can self-serve, your support queue shrinks and confidence grows.
Centralized tracking for your whole team
View tracking from your Stamps.com account history to monitor packages, email status, and keep everyone aligned without switching tools.
Proactive problem solving
Handle exceptions with clear history and carrier guidance. If a package goes missing, you have a path to resolution and the data to escalate fast.
Capabilities That Make Every Delivery Smoother
These tools bring your delivery management software workflow to life, from creating labels to sharing updates your customers can trust.
Track every shipment from one place
Track deliveries across carriers without hopping from site to site. Just paste a tracking number at stamps.com/tracking to instantly see scan history and the latest status. View a clear event timeline that shows movement from acceptance to delivery—so you stay informed.
Verify deliveries instantly
Automatically surface carrier delivery confirmations and proof of delivery details within your tracking history. Verify completed shipments, resolve customer inquiries faster, and keep every delivery documented—all in one place.
Share updates customers can trust
Send customers a tracking number so they can follow their shipment every step of the way. Real-time visibility builds confidence, reduces support questions, and keeps satisfaction high from checkout to delivery.
Easily refund unused shipping labels
Need to cancel a tracked shipment? Request a label refund directly through Stamps.com to reverse the charge and keep your shipping records accurate and up to date.
Get lost package assistance—fast
If a USPS shipment doesn’t arrive, use the USPS Find Missing Mail tools or contact USPS support by email or phone to start a search. Your Stamps.com tracking history gives you the facts you need to escalate quickly and resolve issues with confidence.
How It Works
Automatically create momentum with each label
Tracking is built into the Stamps.com delivery process, so you do not need extra tools to keep customers informed. You get live tracking that showcases movement, accurate delivery confirmation, and proof of delivery when carriers provide it.
Reliable coverage across the services you ship
Most labels include tracking automatically. When a USPS First-Class Mail service does not, you will know before you ship. That clarity helps set expectations and protects your customer experience.
Tools that support your whole delivery process
From tracking on the web to history search inside your account, you have an end-to-end system that works for support teams, operators, and customers. Need to refund a tracked label or escalate a missing package? The workflow is ready.
More Than Mail — One Platform for All Your Shipping Needs
For 30 years, Stamps.com has been the trusted platform making it efficient and affordable to print discounted stamps, envelopes, shipping labels, and Certified Mail® from USPS®, UPS®, and more carriers in under 2 minutes. Get up to 90% off rates and save $100 in billable hours value/month by reducing manual tasks and Post Office trips.
Frequently Asked Questions
Do customers need a Stamps.com account to see tracking?
No. Anyone with the tracking number can view status and scan history at stamps.com/tracking. You can share that link so customers check progress anytime without logging in.
What details appear on the tracking page?
You will see the latest status along with a clear event timeline of scans from acceptance through delivery. Delivery confirmation and proof of delivery appear when the carrier provides them.
Can I print or email tracking history for a buyer?
Yes. From your History tab, open the shipment, then print or email the tracking details directly, so your customer gets the exact information you see.
Which USPS services do not include tracking?
USPS First-Class Mail letters, large envelopes or flats, and postcards do not include tracking. Use services that include tracking when you need real time visibility and delivery confirmation.
How do I locate tracking for a past shipment I created in Stamps.com?
Use print history search in the History tab, click the Status link, then open the shipment to view scans and status. It is the fastest way to investigate orders.
What if I entered a tracking number with spaces or dashes?
No problem. Paste the USPS tracking number with no spaces or dashes on the Stamps.com tracking page. The system will return the correct results.
A USPS package is missing. What should I do next?
Start with the tracking history you have, then use the USPS Find Missing Mail resources or contact USPS by email or phone to escalate the search.
Can I get a refund for a tracked label I did not use?
Yes. Follow the label refund guidance to cancel unused labels so your records stay accurate and your costs stay clean.