USPS Customer Service

USPS phone numbers to use for contacting Customer Service

Have an issue with a letter or parcel sent by the U.S. Postal Service?
Use these phone numbers below to connect with a USPS Customer Service agent:

phone

General USPS Customer Service

1‑800‑ASK‑USPS® (1‑800‑275‑8777)

Hours: Monday through Friday 8:00 am to 8:30 pm ET
Saturday 8:00 am to 6:00 pm ET

When to call?
General USPS questions regarding mail class delivery options, pricing and available special services.

tracking

USPS Package Tracking – Domestic & International

1‑800‑222‑1811

Hours: Monday through Friday 8:00 am to 8:30 pm ET
Saturday 8:00 am to 6:00 pm ET

When to call?
If there is a delivery delay with your USPS parcel and the USPS.com site has not been updated recently, contact the USPS Package Tracking team.

Important Note: USPS.com is the best place to find delivery status of your package. Customer Service agents do not have access to any additional tracking info.

supplies

Free USPS Shipping Supplies

1‑800‑610‑8734

Hours: Monday through Friday 7:00 am to 11:00 pm ET
Saturday 7:00 am to 6:00 pm ET

When to call?
Call to order free shipping boxes, envelopes, and postal forms, or to report a problem with your shipping supply order.

tech-support

USPS.com Technical Support

1‑800‑344‑7779

Hours: Monday through Friday 8:00 am to 8:30 pm ET
Saturday 8:00 am to 6:00 pm ET

When to call?
If you have trouble using a web application (Click-N-Ship, File a Claim, PO Boxes, The Postal Store (store.usps.com) or USPS® accounts), please contact the USPS Technical Support team.

stores

Postal Store Orders

1-800-Stamp24 (1‑800‑782‑6724)

Hours: Monday through Friday 8:00 am to 8:00 pm ET
Saturday 8:00 am to 6:00 pm ET

When to call?
Help with questions about orders placed online through The Postal Store (store.usps.com).

Free* 5 lb. Digital Scale with Sign-up

Every new customer account starts with:

  •  Free* 5 lb. Digital Scale with sign-up
  • 4-week trial
  • $5 in USPS postage to use in trial period
  • USPS rate discounts you can’t get at the Post Office
  • No long-term contracts, cancel anytime
  • Only $17.99 per month plus applicable taxes, if any, including the first month if you stay past the 4-week trial

*pay only S&H fee