Common Questions
Running a small or midsize business (SMB) means wearing many hats, working long hours, and juggling a thousand moving parts—sales, service, operations, and yes, sending. Whether it’s mailing invoices, shipping orders, or managing documents across locations, every minute spent on logistics is a minute pulled from running your business.
Why use Stamps.com? Leaders should focus on high-value activities that move their business forward, such as finding ways to cut costs, free up hours, and make work life more convenient. Instead, many find themselves managing a mailing and shipping process that’s overly complex, redundant, and time consuming.
That’s why entrepreneurs and owners of all kinds of small businesses—from law firms and real estate agencies to insurance providers and financial services organizations—rely on Stamps.com for an on-demand, all-in-one mailing and shipping solution.
Stamps.com transforms your computer into a complete mailing and shipping center. The Stamps.com software is an online postage solution that connects directly to UPS, USPS, and all major carriers—no special hardware or postage meters required.
Here’s how simple it is:
Sign up and connect. Create your Stamps.com account and you’re instantly connected to all major carriers. Stamps.com integrates with your existing business tools, or you can use the standalone platform.
Buy postage online. Load funds into your account with a credit card. No trips to the post office.
Print labels on demand. Enter recipient details, select your carrier and service, and print shipping labels directly from your printer. The platform automatically applies your discounted rates—up to 88% off retail prices on major carriers.
Schedule pickups or drop off. Request a free carrier pickup from your location, or drop packages at any UPS or USPS location. Your postage is already paid.
Track everything. Monitor shipments, generate reports, and manage spending across all users and locations from one dashboard.
That’s it. No contracts, no commitments, no complexity. Just straightforward sending that works the way your business does—efficiently, affordably, and on your schedule.
Here are the top three reasons SMBs stick with Stamps.com year after year.
For SMBs, time really is money—and Stamps.com helps you save both, while boosting your bottom line.
Users get access to UPS, USPS, and all major carriers at pre-negotiated discount rates that save users that save customers up to 88%, plus tools that automatically find the most cost-effective option for every shipment. No more “stamp math,” manual calculations, managing outdated postage meters, or paying retail postage prices.
With features like Rate Advisor, address verification, and centralized reporting, businesses gain clarity and control over every dollar spent on shipping and mail. Companies with multiple locations can track spending across all offices. This ensures accurate forecasting and budget control.
United Federal Credit Union had no visibility into how postage costs were being spent across more than 40 locations. There was no single reporting method, and branches operated independently. United switched to Stamps.com and gained visibility into spending with unified reporting and budget control across all locations, saving the company more than $200,000 in just 10 months.
And because you can buy postage online, print UPS and USPS shipping labels on demand, and schedule pickups without ever leaving your desk, you eliminate the wasted hours spent on trips to the post office and waiting in line.
Veolia North America eliminated costly visits to the post office and saved one hour per week after switching to Stamps.com. Leaders of small businesses know the value of every single hour saved.
Stamps.com customers regularly report saving hundreds—or even thousands—of dollars per year by consolidating carrier contracts and simplifying operations.
Ask any long-time customers why they love Stamps.com, and you’ll likely hear one thing first: “It’s easy.” With an intuitive interface, single platform for all major carriers, and one predictable monthly invoice, Stamps.com takes the friction out of sending. Businesses can print postage, shipping labels, and return labels in seconds, manage funds, view reports, and access customer support—all without a steep learning curve.
For organizations with multiple users or offices, it’s easy to manage dozens of mailing and shipping flows, set permissions, spending limits, and rules—keeping everyone on the same page. The platform’s simplicity means fewer bottlenecks, fewer errors, and fewer processes to support.
By removing low-value activities that block you from achieving your goals, you increase productivity and can dedicate more time and resources to growing and optimizing your business.
This simplicity pays off. The Chase Agency transformed its manual legal mailing process with Stamps.com, enabling the team to handle more than 2,500 monthly shipments with automated compliance documentation and no additional staff. The simplified legal mailings process helped the company scale from a one-man operation to nationwide coverage without adding staff or increasing costs.
Business owners don’t punch a clock—and neither does Stamps.com. Whether you’re sending from the office, home, or on the road, Stamps.com turns your computer or phone into a 24/7 mailing and shipping center. Print postage, labels, and Certified Mail forms from anywhere.
From property managers on the go to accountants handling tax season remotely, Stamps.com meets the diverse needs of entrepreneurs and small businesses and gives them the freedom to send anything, anywhere, anytime. No hardware, no leases, no wasted time—just seamless sending that fits your life.
Bearcat Billing Service faced an operational challenge: constantly mailing patient bills without the infrastructure to support growth. After implementing Stamps.com’s online portal, Bearcat Billing began printing stamps anytime, including evenings and weekends when post offices are closed, and saw the company expand from startup to processing over $2,000 monthly in postage for more than 80 clients nationwide.
The Stamps.com app extends this convenience to mobile devices, while Stamps.com tracking capabilities give you real-time visibility into every shipment. With your Stamps.com tracking number, you can monitor packages from pickup to delivery—all from one centralized dashboard.
For over 25 years, Stamps.com has helped small and midsize businesses send smarter—saving time, cutting costs, and streamlining operations. Whether you’re mailing tax documents, shipping products, or managing multiple offices, Stamps.com keeps you focused on what matters most: running your business your way.
Efficiency, simplicity, and flexibility. That’s why SMBs stick with Stamps.com.
